# Authentication

To gain access to your dashboard, you must first authenticate your account. This process ensures that only registered users can access the platform's features and manage their shipping operations. If you haven't registered yet, you'll need to create an account with us. Once your registration is complete, you'll be able to securely log in and fully utilize the dashboard's capabilities.

<figure><img src="/files/CQWndTXyQp5xspi7Sic4" alt=""><figcaption></figcaption></figure>

### Register

To use the Shiip APIs, you must first create an account on our [Business Website](https://business.goshiip.com). Once your account is verified and approved, you will receive a confirmation email with further details on how to proceed with integration. Sign up [here](https://business.goshiip.com).

### Login

To gain access to your dashboard, Kindly log in [here](https://business.goshiip.com/loginhttps://business.goshiip.com/login).

### API Keys

The SHiiP API uses a secret API token to authenticate and authorize requests. You can find your secret key under the **Settings/API** section of your dashboard. If no API key is available, simply click **Generate Key** to create one. After obtaining your secret key, click **Request API Access** to initiate the review process, which typically takes no longer than 48 hours. Once approved, a developer will be assigned to assist you throughout the integration process.

{% hint style="warning" %}
Kindly note: DO NOT SHARE YOUR SECRET KEY, SHIIP WILL NEVER ASK YOU THAT EITHER.
{% endhint %}

{% hint style="info" %}
You have automatic API access to the Sandbox environment. You can proceed to run your tests.
{% endhint %}

#### API key format

API keys are prefixed in two formats depending on the environment you are making your request from.

**SANDBOX** environment: SSK\_TEST\_

**PRODUCTION** environment: SSK\_LIVE\_


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developer.goshiip.com/getting-started/authentication.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
